Sistemul de management al calității

 

Quality management systems – Familia de standarde:

  • ISO 9000:2005 – Information and documentation = Vocabulary – vezi
  • ISO 9001:2008 – Quality management systems — Requirements – vezi
  • ISO 9001:2008/Cor.1:2009 – Quality management systems — Requirements TECHNICAL CORRIGENDUM 1 – vezi
  • ISO 9004:2009 – Managing for the sustained success of an organization — A quality management approach – vezi
  • ISO 10001:2007 – Quality management — Customer satisfaction — Guidelines for codes of conduct for organizations – vezi
  • ISO 10002:2004 – Quality management — Customer satisfaction — Guidelines for complaints handling in organizations – vezi
  • ISO 10002:2004/Cor.1:2009 – Quality management — Customer satisfaction — Guidelines for complaints handling in organizations TECHNICAL CORRIGENDUM 1 – vezi
  • ISO 10003:2007 – Quality management — Customer satisfaction — Guidelines for dispute resolution external to organizations – vezi
  • ISO 10004:2012 – Quality management — Customer satisfaction — Guidelines for monitoring and measuring – vezi
  • ISO 10005:2005 – Quality management systems — Guidelines for quality plans – vezi
  • ISO 10006:2003 – Quality management systems — Guidelines for quality management in projects – vezi
  • ISO 10007:2003 – Quality management systems — Guidelines for configuration management – vezi
  • ISO 10012:2003 – Measurement management systems — Requirements for measurement processes and measuring equipment – vezi
  • ISO/TR 10013:2001 – Guidelines for quality management system documentation – vezi
  • ISO 10014:2006 – Quality management — Guidelines for realizing financial and economic benefits – vezi
  • ISO 10014:2006/Cor.1:2007 – Quality management — Guidelines for realizing financial and economic benefits TECHNICAL CORRIGENDUM 1 – vezi
  • ISO 10015:1999 – Quality management — Guidelines for training – vezi
  • ISO 10018:2012 – Quality management — Guidelines on people involvement and competence – vezi
  • ISO 10019:2005 – Guidelines for the selection of quality management system consultants and use of their services – vezi
  • ISO 15378:2011 – Primary packaging materials for medicinal products — Particular requirements for the application of ISO 9001:2008, with reference to Good Manufacturing Practice (GMP) – vezi
  • ISO/TS 16949:2009 – Quality management systems — Particular requirements for the application of ISO 9001:2008 for automotive production and relevant service part organizations – vezi
  • ISO 22006:2009 – Quality management systems — Guidelines for the application of ISO 9001:2008 to crop production – vezi
  • ISO/IEC TR 90005:2008 – Systems engineering — Guidelines for the application of ISO 9001 to system life cycle processes – vezi

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